Security & Compliance
Your data and your guests' privacy are our top priorities
Security Features
Rate Limiting
We implement rate limiting to prevent abuse and ensure fair usage across all accounts. This protects both your data and our platform infrastructure.
Abuse Prevention
Advanced monitoring and detection systems prevent spam, fake reviews, and malicious activity. We maintain the integrity of your review collection process.
Audit Logs for AI Replies
Every AI-generated reply draft is logged with timestamps, user actions, and approval status. Full transparency and accountability for all review responses.
Content Moderation
Basic content moderation filters inappropriate language and ensures all generated content meets quality standards. Custom blocklists available.
Data Protection
Guest Privacy
We never store personal guest information. We only collect analytics on QR scans, draft generation, and Google clicks. Guests post reviews directly to Google, not through our platform.
No Auto-Posting
Important: Guests always post reviews directly to Google. We never auto-post reviews on behalf of guests. This ensures compliance with Google's policies and maintains authenticity.
Encrypted Connections
All data transmission is encrypted using TLS/SSL. Your Google Business Profile credentials are stored securely and never shared.
Secure Authentication
We use Supabase Auth for secure user authentication. All passwords are hashed and never stored in plain text. Multi-factor authentication available.
Compliance
Google Business Profile Policies
We fully comply with Google's Business Profile policies. We never engage in review gating, fake reviews, or any practices that violate Google's terms of service.
No Review Gating
We do not support review gating. All guests can post reviews directly to Google regardless of their rating. This ensures compliance and maintains trust with your customers.
GDPR & Privacy Regulations
We respect user privacy and comply with GDPR, CCPA, and other privacy regulations. You can request data deletion at any time through your account settings.